JIM MCCLOSKEY

Marketing Automation Specialist, Design Professional, & Team Leader

Marketing automation strategist with 20+ years of experience driving results through data-led campaigns and hands-on expertise in Salesforce Marketing Cloud Account Engagement (Pardot). Proven success leading Pardot implementations, building automation flows, and guiding teams in digital marketing best practices. Combines a designer’s eye with analytical rigor to deliver growth and efficiency.
CV
Certified Salesforce Marketing Cloud Account Engagement Specialist

Curriculum vitae

912-272-4354
jim@jimmccloskey.com

200 Salt Landing Circle
Savannah, GA 31405

Summary

Marketing automation strategist with 20+ years of experience driving results through data-led campaigns and hands-on expertise in Salesforce Marketing Cloud Account Engagement (Pardot). Proven success leading Pardot implementations, building automation flows, and guiding teams in digital marketing best practices. Combines a designer’s eye with analytical rigor to deliver growth and efficiency.

KEY ACHIEVEMENTS

$83K+ Cost Savings:
Eliminated 520K+ obsolete records, reducing licensing costs over 3-year contract period
Certified Specialist:
Salesforce Marketing Cloud Account Engagement (Pardot)
Conversion Optimization:
Designed and deployed automated nurture journeys that measurably improved MQL-to-SQL conversion rates
$83K+ Cost Savings:
Eliminated 520K+ obsolete records, reducing licensing costs over 3-year contract period

CORE COMPETENCIES

Marketing Automation Platforms:
Pardot Marketing Cloud Account Engagement (Engagement Studio, Automation Rules, Lead Scoring, Dynamic Content, A/B Testing), Marketing Cloud, HubSpot, Marketo
Campaign Strategy & Execution:
Multi-touch nurture programs, segmentation, landing page optimization, lead capture forms, drip campaigns
Analytics & Reporting:
Salesforce dashboards, Google Analytics, Looker, campaign ROI tracking
CRM & Data Management:
Database hygiene, lead lifecycle management, Salesforce integration
Digital Marketing:
SEO/SEM, PPC management, email marketing
Technical Skills:
HTML/CSS, WordPress, CMS administration, UX optimization, QA testing

CERTIFICATIONS

Salesforce Certified Marketing Cloud Account Engagement Specialist

experience and work highlights

Marketing Operations Manager

Dodge Construction Network • April 2023 – July 2025 • Boston, MA (Remote)

  • Architected and administered Pardot for enterprise-level B2B campaigns reaching 500K+ prospects, implementing advanced segmentation, lead scoring models, and multi-touch nurture journeys across SMB and enterprise segments
  • Engineered conversion-optimized drip campaigns and Engagement Studio programs that improved MQL-to-SQL conversion rates, directly contributing to qualified pipeline growth
  • Eliminated $83K+ in unnecessary licensing costs by auditing and removing 520K+ obsolete records, improving database health and campaign deliverability over 3-year contract
  • Built executive-facing Salesforce dashboards providing real-time visibility into campaign performance, nurture effectiveness, and lead progression metrics
  • Developed reusable email templates and modular design system, ensuring brand consistency and reducing campaign deployment time by 40%
  • Led training initiatives for cross-functional teams on Pardot functionality, automation best practices, and campaign optimization strategies
Creative Lead/Owner

Deus Designs • June 2006 – Present • Worldwide

  • Founded and scaled boutique digital consultancy serving 50+ domestic and international clients across healthcare, technology, and professional services sectors
  • Delivered full-service Pardot and HubSpot implementations from platform configuration through campaign execution, generating average 35% increases in organic traffic and 20% improvements in conversion rates
  • Managed end-to-end client engagements from discovery to deployment, aligning creative vision with business objectives and measurable KPIs
  • Directed distributed team of freelance designers, developers, and strategists, ensuring on-time delivery and brand consistency across complex projects
  • Provided tailored SEO/SEM strategy, UX consulting, and performance analytics, cultivating long-term client relationships through transparent communication and results-first approach
Digital Marketing Manager

Bethyl Laboratories/Fortis Life Sciences • May 2017 – October 2022 • Montgomery, TX (Remote)

  • Orchestrated end-to-end campaign strategy using Salesforce Pardot, including Engagement Studio programs, progressive profiling forms, dynamic landing pages, and behavioral lead scoring systems
  • Designed and managed PPC campaigns with conversion-focused landing pages, tracking user behavior and optimizing based on performance data
  • Built custom Pardot reporting dashboards surfacing ROI metrics and campaign effectiveness insights that directly informed quarterly marketing planning and budget allocation
  • Maintained website performance and SEO visibility, overseeing technical QA, site architecture improvements, and e-commerce content optimization
  • Partnered with IT and development teams to resolve CRM-web integration issues, ensuring seamless lead capture and user journey tracking
Web Development Manager

Patient Education Concepts/Refractive Marketing Group • May 2014 – February 2017 • Houston, TX

  • Led development team designing and launching responsive websites for ophthalmic industry clients, integrating SEO optimization and PPC campaign requirements
  • Architected and launched MyCataractCounselor, an analytics-enabled patient education platform delivering measurable ROI for medical clients
  • Developed MyEyeConsent, a HIPAA-compliant digital consent solution improving patient onboarding efficiency and procedural transparency
  • Delivered consistent 10–20% month-over-month traffic growth through ongoing SEO enhancements and strategic keyword research
  • Managed PPC advertising accounts across Google AdWords and display networks, optimizing performance and cost-per-acquisition
SEO, Web and Social Media Strategist

DealerWebb Services • August 2013 – May 2014 • Cypress, TX

  • Elevated client search rankings by up to 7 pages through focused SEO strategy and custom website development
  • Provided SEO mentorship to dev teams, ensuring scalable and optimized implementation across client projects
Senior Account Executive, SEO Analyst, Designer

Strategic Advisors for the Internet (SA4i) • June 2012 – May 2013 • Spring, TX

  • Managed multiple PPC campaigns and developed SEO-optimized websites for clients in competitive local markets
  • Streamlined client acquisition strategy by enhancing web visibility and on-page search performance
Web and Multimedia Lead

MSA/DTH Management Co. • June 2010 – April 2012 • Spring, TX

  • Launched branded websites and digital campaigns for MainStreet America
  • Led social media strategy and implementation, increasing engagement and brand awareness pre-launch
Web Programmer/Designer

The Southeastern Orthopedic Center • June 2007 – May 2010 • Savannah, GA

  • Designed and maintained internal and public websites to support patient experience and practice operations
  • Built database-driven tools that reduced surgical insurance approval wait times by 65%
Media/Web Designer and Web Hosting Coordinator

Speros, Inc. • November 2004 – June 2007 • Savannah, GA

  • Graphic conceptualization, design, layout and implementation for client websites.

Education

The Art Institute of Philadelphia - Philadelphia, PA

Bachelor’s Degree, Website Design and Administration

Bucks County Community College - Newtown, PA
Associate’s Degree, Small Business Management

PORTFOLIO

WEBSITES

DIGITAL

If you cannot see these digital images, your ad blocker may be filtering them. Please disable it and reload the page.

Contact JIM

Want to work with me? Don’t hesitate to contact me!

Jim McCloskey