JIM MCCLOSKEY
Marketing Automation Specialist, Design Professional, & Team Leader
Marketing automation strategist with 20+ years of experience driving results through data-led campaigns and hands-on expertise in Salesforce Marketing Cloud Account Engagement (Pardot). Proven success leading Pardot implementations, building automation flows, and guiding teams in digital marketing best practices. Combines a designer’s eye with analytical rigor to deliver growth and efficiency.
912-272-4354
jim@jimmccloskey.com
200 Salt Landing Circle
Savannah, GA 31405
Savannah, GA 31405
Summary
Marketing automation strategist with 20+ years of experience driving results through data-led campaigns and hands-on expertise in Salesforce Marketing Cloud Account Engagement (Pardot). Proven success leading Pardot implementations, building automation flows, and guiding teams in digital marketing best practices. Combines a designer’s eye with analytical rigor to deliver growth and efficiency.
KEY ACHIEVEMENTS
$83K+ Cost Savings:
Eliminated 520K+ obsolete records, reducing licensing costs over 3-year contract period
Certified Specialist:
Salesforce Marketing Cloud Account Engagement (Pardot)
Conversion Optimization:
Designed and deployed automated nurture journeys that measurably improved MQL-to-SQL conversion rates
$83K+ Cost Savings:
Eliminated 520K+ obsolete records, reducing licensing costs over 3-year contract period
CORE COMPETENCIES
Marketing Automation Platforms:
Pardot Marketing Cloud Account Engagement (Engagement Studio, Automation Rules, Lead Scoring, Dynamic Content, A/B Testing), Marketing Cloud, HubSpot, Marketo
Campaign Strategy & Execution:
Multi-touch nurture programs, segmentation, landing page optimization, lead capture forms, drip campaigns
Analytics & Reporting:
Salesforce dashboards, Google Analytics, Looker, campaign ROI tracking
CRM & Data Management:
Database hygiene, lead lifecycle management, Salesforce integration
Digital Marketing:
SEO/SEM, PPC management, email marketing
Technical Skills:
HTML/CSS, WordPress, CMS administration, UX optimization, QA testing
CERTIFICATIONS
Salesforce Certified Marketing Cloud Account Engagement Specialist
experience and work highlights
Marketing Operations Manager
Dodge Construction Network • April 2023 – July 2025 • Boston, MA (Remote)
- Architected and administered Pardot for enterprise-level B2B campaigns reaching 500K+ prospects, implementing advanced segmentation, lead scoring models, and multi-touch nurture journeys across SMB and enterprise segments
- Engineered conversion-optimized drip campaigns and Engagement Studio programs that improved MQL-to-SQL conversion rates, directly contributing to qualified pipeline growth
- Eliminated $83K+ in unnecessary licensing costs by auditing and removing 520K+ obsolete records, improving database health and campaign deliverability over 3-year contract
- Built executive-facing Salesforce dashboards providing real-time visibility into campaign performance, nurture effectiveness, and lead progression metrics
- Developed reusable email templates and modular design system, ensuring brand consistency and reducing campaign deployment time by 40%
- Led training initiatives for cross-functional teams on Pardot functionality, automation best practices, and campaign optimization strategies
Creative Lead/Owner
Deus Designs • June 2006 – Present • Worldwide
- Founded and scaled boutique digital consultancy serving 50+ domestic and international clients across healthcare, technology, and professional services sectors
- Delivered full-service Pardot and HubSpot implementations from platform configuration through campaign execution, generating average 35% increases in organic traffic and 20% improvements in conversion rates
- Managed end-to-end client engagements from discovery to deployment, aligning creative vision with business objectives and measurable KPIs
- Directed distributed team of freelance designers, developers, and strategists, ensuring on-time delivery and brand consistency across complex projects
- Provided tailored SEO/SEM strategy, UX consulting, and performance analytics, cultivating long-term client relationships through transparent communication and results-first approach
Digital Marketing Manager
Bethyl Laboratories/Fortis Life Sciences • May 2017 – October 2022 • Montgomery, TX (Remote)
- Orchestrated end-to-end campaign strategy using Salesforce Pardot, including Engagement Studio programs, progressive profiling forms, dynamic landing pages, and behavioral lead scoring systems
- Designed and managed PPC campaigns with conversion-focused landing pages, tracking user behavior and optimizing based on performance data
- Built custom Pardot reporting dashboards surfacing ROI metrics and campaign effectiveness insights that directly informed quarterly marketing planning and budget allocation
- Maintained website performance and SEO visibility, overseeing technical QA, site architecture improvements, and e-commerce content optimization
- Partnered with IT and development teams to resolve CRM-web integration issues, ensuring seamless lead capture and user journey tracking
Web Development Manager
Patient Education Concepts/Refractive Marketing Group • May 2014 – February 2017 • Houston, TX
- Led development team designing and launching responsive websites for ophthalmic industry clients, integrating SEO optimization and PPC campaign requirements
- Architected and launched MyCataractCounselor, an analytics-enabled patient education platform delivering measurable ROI for medical clients
- Developed MyEyeConsent, a HIPAA-compliant digital consent solution improving patient onboarding efficiency and procedural transparency
- Delivered consistent 10–20% month-over-month traffic growth through ongoing SEO enhancements and strategic keyword research
- Managed PPC advertising accounts across Google AdWords and display networks, optimizing performance and cost-per-acquisition
SEO, Web and Social Media Strategist
DealerWebb Services • August 2013 – May 2014 • Cypress, TX
- Elevated client search rankings by up to 7 pages through focused SEO strategy and custom website development
- Provided SEO mentorship to dev teams, ensuring scalable and optimized implementation across client projects
Senior Account Executive, SEO Analyst, Designer
Strategic Advisors for the Internet (SA4i) • June 2012 – May 2013 • Spring, TX
- Managed multiple PPC campaigns and developed SEO-optimized websites for clients in competitive local markets
- Streamlined client acquisition strategy by enhancing web visibility and on-page search performance
Web and Multimedia Lead
MSA/DTH Management Co. • June 2010 – April 2012 • Spring, TX
- Launched branded websites and digital campaigns for MainStreet America
- Led social media strategy and implementation, increasing engagement and brand awareness pre-launch
Web Programmer/Designer
The Southeastern Orthopedic Center • June 2007 – May 2010 • Savannah, GA
- Designed and maintained internal and public websites to support patient experience and practice operations
- Built database-driven tools that reduced surgical insurance approval wait times by 65%
Media/Web Designer and Web Hosting Coordinator
Speros, Inc. • November 2004 – June 2007 • Savannah, GA
- Graphic conceptualization, design, layout and implementation for client websites.
Education
The Art Institute of Philadelphia - Philadelphia, PA
Bachelor’s Degree, Website Design and Administration
Bucks County Community College - Newtown, PA
Associate’s Degree, Small Business Management
WEBSITES